PFOP

PEOPLE FROM OTHER PLANETS

Systems, culture, numbers, and education for salons built differently.

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We build salons that work as well as they feel.

We're salon owners who built Melrose & McQueen. Every system we share has been field-tested on our floor. We don't consult from theory. We work from lived experience and rigorous data.

Culture

The drug.

Growth

Multiplies the vibe.

Two ways to work with us.

Option 01

Work With Us

Bring us the thing that isn't working.

We work directly with salon owners to diagnose problems, design practical solutions, and build stronger ways of operating. The work is customized around your salon, your team, and what you're trying to change.

Explore Working Together

Option 02

Workshops

Education for the business and the craft.

Business workshops from People From Other Planets. Technical cutting and color education from the working artists of Melrose & McQueen.

Explore Workshops

Workshop / 001

The Five Senses of Salon Branding

Go beyond visual identity. Build a multisensory brand system clients experience at every touchpoint.

  • 01 / Sight

    Visual identity with editorial precision

  • 02 / Sound

    Sonic branding that embeds your vibe

  • 03 / Smell

    Scent design that anchors memory

  • 04 / Touch

    Material and texture storytelling

  • 05 / Taste

    Hospitality detail that defines experience

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Workshop atmosphere

Financial Literacy for Salon Owners

Master the P&L, understand cash flow, and build financial confidence.

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Building Culture That Lasts

Create environments where teams choose to stay and grow.

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Leadership Essentials

Develop the skills to lead with intention and clarity.

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Systems That Scale

Design operations that grow without losing quality.

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Behind the Work

The founders

Jessica Wright and Kristopher Willson own and operate Melrose & McQueen.

Founder 01

Jessica
Wright

Co-founder of People From Other Planets and co-owner of Melrose & McQueen.

Founder 02

Kristopher
Willson

Co-founder of People From Other Planets and co-owner of Melrose & McQueen.

Every system, every framework, every strategy we share comes from Melrose & McQueen. Not from theory. Not from observation. From daily operation. We're not consultants who write about work. We're operators who live it.

Where We Test

Melrose & McQueen

This is where we test the work: systems, culture frameworks, financial practices, education, and leadership. Everything comes from operation, not observation.

The work is tested and refined through daily practice.

Melrose & McQueen is also the home of our technical education. Cutting and color classes are developed by working artists and grounded in the methods practiced on our salon floor.

Visit Melrose & McQueen
Melrose & McQueen

Get in Touch

Start a conversation

Tell us about your salon. What you're building. What you need.