Systems, culture, numbers, and education for salons built differently.
We're salon owners who built Melrose & McQueen. Every system we share has been field-tested on our floor. We don't consult from theory. We work from lived experience and rigorous data.
Culture
The drug.
Growth
Multiplies the vibe.
Where we test
Real floor. Real systems.
Different formats. The same operator-led point of view.
Option 01
Bring us the thing that isn't working.
We work directly with salon owners to diagnose problems, design practical solutions, and build stronger ways of operating. The work is customized around your salon, your team, and what you're trying to change.
Explore Working TogetherOption 02
Education for the business and the craft.
Business workshops from People From Other Planets. Technical cutting and color education from the working artists of Melrose & McQueen.
Explore WorkshopsWorkshop / 001
Go beyond visual identity. Build a multisensory brand system clients experience at every touchpoint.
01 / Sight
Visual identity with editorial precision
02 / Sound
Sonic branding that embeds your vibe
03 / Smell
Scent design that anchors memory
04 / Touch
Material and texture storytelling
05 / Taste
Hospitality detail that defines experience
Featured workshop
Five senses. One brand system.
Workshop / 002
Master the P&L, understand cash flow, and build financial confidence.
Learn moreWorkshop / 003
Create environments where teams choose to stay and grow.
Learn moreWorkshop / 004
Develop the skills to lead with intention and clarity.
Learn moreWorkshop / 005
Design operations that grow without losing quality.
Learn moreBehind the Work
Jessica Wright and Kristopher Willson own and operate Melrose & McQueen.
Founder 01
Founder 02
Education Leadership
Head of Education, Melrose & McQueen
Jasmine leads education at Melrose & McQueen, connecting technical standards, team development, and daily salon practice.
Every system, every framework, every strategy we share comes from Melrose & McQueen. Not from theory. Not from observation. From daily operation. We're not consultants who write about work. We're operators who live it.
Operator-led / Daily practice
The operating lab
Systems / Culture / Numbers
Where We Test
This is where we test the work: systems, culture frameworks, financial practices, education, and leadership. Everything comes from operation, not observation.
The work is tested and refined through daily practice.
Melrose & McQueen is also the home of our technical education. Cutting and color classes are developed by working artists and grounded in the methods practiced on our salon floor.
Visit Melrose & McQueenGet in Touch
Tell us about your salon. What you're building. What you need.
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